At Full Picture Media, our staff is dedicated to making your project extraordinary. We have worked hard over the past 10 years to grow our talents and to become the team that you can trust to deliver no matter the circumstances. We love going above and beyond to make you look good. Our team of unique individuals strives to create a better experience. FPM is committed to understanding your vision and working with you to make it a reality.
Making Your Experience Better
The way we make your experience better is by being your hired expert and consolidating many services you would be looking for from multiple vendors. We know that getting estimates from multiple vendors can be downright stressful. So we not only provide many complimentary services, but we can also tell you how to use those services to make your experience better. If you’re not an expert, no problem, we employ talented individuals that are experts in many fields. We will guide you through the planning process step by step and hopefully uncover some areas you didn’t think about. If we don’t have the answers you’re looking for we can find them for you.
The FPM Experience
This is the very first step to start the process of building an amazing relationship. Whether it’s through email, phone, or our Contact Page, we will make sure we are there to help you build your vision. We will then schedule our initial consultation meeting with you.
While we love meeting ‘face-to-face’ (most likely virtual) to understand your project needs. Your time is valuable, so we make meetings easy for you. We’ll kick off with a discovery meeting where we actively listen to establish your goals, vision, and budget. The quality time we’ll spend with you includes brainstorming ideas, exploring your goals, and uncovering how we can make your project come alive. Technology makes it easier for us to serve you wherever you are, and we will do our best to ensure it’s a thorough and pleasant experience. After our discovery meeting, we’ll design your quote.
Design & Quote
We will transform your idea and begin creating it. Everything will be laid out so you know EXACTLY what you are getting with no surprises. We will include a variety of valuable information to help you understand the outcomes. Oftentimes, our clients want to see a few options to choose from, giving them the flexibility to make an informed choice.
In the quote presentation phase, the FPM Team will take time to explain everything in the quote(s) so you understand how they align with your goals and ultimately add value to your project’s vision.
Oftentimes, it’s this step alone that sets us apart from our competitors. Instead of just throwing numbers and fancy event lingo at you, we take the time to explain the importance of each item, and how it adds unique value.
Additionally, we will let you know if there are any potential challenges or roadblocks ahead of us and how we can mitigate any potential risk or stress.
Signed, Sealed, Delivered
Give yourself a pat on the back! You’ve made the right decision in moving forward with a media production company that is dedicated to your satisfaction. Now, sit back and let us handle all the little details to assure that your project goes as planned, so you don’t have to feel overwhelmed. And while you may have a bit of homework to get us some information, you won’t feel like you’re working a second job because we don’t have our stuff together.
As always, we will be there for you every step of the way! With a lot of moving parts, you may be very busy, but it won’t stop us from doing our job and making sure you have everything you need. Our goal is to make sure you know that we will be dedicated 24/7. If you need to add any services throughout the process or make adjustments, our team will make sure it gets handled in the smoothest way possible. We will review everything a couple of weeks ahead of your project’s launch date to assure you that everything is under control.
It calls for celebration after all of your hard work and your project is complete, but it doesn’t stop us from working. We will check back in with you to exchange feedback, so we can make sure your next project with us will continue to grow and improve. A successful media production company never stops improving and this is why we value your feedback. This is why we are the best at what we do.
Commitment to Excellence
We understand that planning a media production project can be quite taxing, stressful, and can take a lot of time. The first investment to make is finding the right media production company to guide you through the process and who will make everything as simple as possible.
Here’s how we promise to WOW you…
We Guarantee to Treat You Like Family
You aren’t a contract, a deposit check, or just a client to us. When you sign on with us, you become part of the FPM Family. We treat you with all the love and respect that we would with one of our own. This is a long-lasting relationship that we build with you and your team.
We Guarantee to be Here Every Step of the Way
The hardest part as you go through your vendor search is finding someone that you can trust to the job. You have come to the right place. Our staff will be here every step of the way for you and your team. Our team values customer service with quick responses by email or by phone. We know you need answers, and our team is here to make sure you get those.
We Guarantee to Walk the Walk and Talk the Talk
Every company can talk, but can they follow through and do what they say? From our reviews to our reputation, this is what we are known for. This is why we created the “FPM Process” so that no balls are dropped along the way. We also want to supply you with all the right tools to assure that your vision for your project is realized. We want to make this as easy as possible for you and your team.
We Guarantee to Make You Proud
We want you to be able to look back on the finished project and be proud of it. We know that if we do this, that we will always be in your memories making you smile because we all put in the hard work to make your vision come true. The best part is that we do it with grace, we have fun, and we are smiling when putting your dream project together. We hope you are doing the same thing.